About Aircon Expert
Since 2011, we've been servicing, repairing and installing aircons across Malaysia with one simple promise: turn up on time, charge what we said, and do the job properly.
-
15+
Years in Business
-
1,100+
Units Serviced Yearly
-
24-Hour
Response Guarantee
-
30-Day
Workmanship Warranty
Built to Fix What Was Wrong With Aircon Servicing
Aircon Expert started in 2011 in Kuala Lumpur. It's managed by Yit Loong Trading and operated under HKH Air Conditioner & Electrical Service.
We started the business because we kept hearing the same complaints. Repairmen who didn't show up. Quotes that doubled once the cover came off. Dirty water on the walls after a "service". Customers in Malaysian heat deserved better than that.
So we built the business around a few fixed rules: publish the prices, send only experienced technicians, respond within 24 hours, and stand behind the work with a warranty. Today we service and repair more than 1,100 aircons a year, with 312 jobs in a single recent month, across the Klang Valley, Penang and Johor Bahru.
The Standards Behind Every Job
Prices in public
Every price we charge is on our price list. If a job needs more, we tell you why and confirm it before we start.
Experienced hands only
Every field technician has at least 3 years of hands-on experience. We don't train beginners on your aircon.
We turn up
A response within 24 hours, 24/7, including weekends and public holidays.
We stand behind the work
A 30-day workmanship warranty on chemical washes and installations, and a 7-day follow-up check on every job.
Honest advice
If a cheaper service will do, or no service at all, we'll say so. We don't fear-sell gas top-ups or overhauls.
Clean work
Wall and floor covers, catchment bags and a clean-up before we leave. Your home should look the way we found it.
The People Behind the Work
Our technicians hold accredited HVAC training and certifications in electrical troubleshooting and safe chemical handling.
Kelvin Tan
Lead HVAC Technician
Kelvin leads the technical team at Aircon Expert in Kuala Lumpur, with more than 10 years of hands-on experience diagnosing and servicing split and ceiling cassette air conditioners. He trains every field technician on chemical washing, refrigerant handling and electrical fault-finding across the Klang Valley.
- Accredited HVAC Technician
- Certified in Electrical Troubleshooting
- Certified in Safe Chemical Handling
Hafiz Rahman
Managing Director
Hafiz oversees operations at Aircon Expert, operated under HKH Air Conditioner & Electrical Service in Kuala Lumpur. He built the company's flat-rate public pricing, 24-hour response guarantee and 3-year minimum experience rule, and led its expansion from the Klang Valley to Penang and Johor Bahru.
- 15+ Years Managing HVAC Service Operations
- Certified in Electrical Troubleshooting
How We Compare to Typical Freelance Repairmen
A plain comparison of what you get when you book us.
| Feature | Aircon Expert | Typical Freelancer |
|---|---|---|
| Technician experience | Minimum 3 years hands-on, accredited HVAC technicians | Often unvetted helpers or apprentices |
| Pricing transparency | Flat per-unit prices published online, confirmed before work | Price quoted low, then raised once the unit is opened |
| Workmanship warranty | 30-day warranty on chemical washes and installs, plus 7-day follow-up | No warranty once they leave |
| Response time | Within 24 hours, 24/7 including public holidays | Days of waiting, missed appointments |
| Home care and clean-up | Wall and floor covers, wash bags, area cleaned before leaving | Dirty runoff and water stains left behind |
Ready to Book With a Team That Turns Up?
WhatsApp us your unit type, HP and area for a fixed price. We respond within 24 hours, 24/7.
- Price confirmed before work
- 30-day workmanship warranty
- Technicians with 3+ years' experience